Returns & Exchanges
At Perfume e Body Splash, your satisfaction is our priority, and we want you to feel confident in every fragrance purchase. If you are not completely happy with your order, we offer a 30-day return policy for unused products in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization code.
- 2.Prepare the Package
Carefully pack the fragrance or body splash in its original, unopened box with all protective seals intact to ensure it is not damaged during transit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking number for reference.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund or exchange back to your original payment method within 5-7 business days.